Returns & Exchanges

At Vocation Brewery, we want you to be completely satisfied with your craft beer experience. If your order arrives damaged or incorrect, our dedicated team is here to ensure a swift resolution and replacement.

1

Contact Support

Email our customer service team within 14 days of receipt with your order number and a brief explanation of the issue.

2

Provide Evidence

For damaged or faulty goods, please attach clear photographs of the packaging and the product to help us process your claim faster.

3

Await Authorization

Our team will review your request and provide a return authorization number along with instructions for returning the items if necessary.

4

Receive Refund or Replacement

Once approved, we will process your full refund to the original payment method or dispatch a fresh replacement shipment within 3-5 business days.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing